Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website and services of Aquavra (“we,” “our,” “us”). By accessing or using our website, you agree to be bound by these Terms.
Eligibility
By using Aquavra’s services, you confirm that you are at least 18 years old or the age of majority in your jurisdiction. You may not use the website if you are prohibited from receiving or purchasing products under applicable law.
Account Registration
Some services may require creating an account. You agree to:
- Provide accurate, current, and complete information.
- Maintain the security and confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
Aquavra is not responsible for any loss or damage arising from your failure to comply with these obligations.
Orders and Payment
All orders are subject to acceptance and availability.
Prices are displayed in your selected currency and are subject to change without notice.
Payment must be made at the time of purchase via our secure payment gateways. Aquavra does not store full credit card information.
By placing an order, you warrant that you are authorized to use the payment method provided.
Shipping and Delivery
Aquavra ships products worldwide. Shipping times vary by destination.
Delivery estimates are provided for convenience and are not guaranteed.
Customers are responsible for any customs duties, import taxes, or other fees applicable in their country.
For more details, please refer to our Shipping & Delivery Policy.
Refunds and Returns
Refunds and returns are handled in accordance with our Refunds & Returns Policy, which is incorporated into these Terms by reference.
Digital Products
All sales of digital products are final. Once access has been granted or a file has been delivered, no cancellations, exchanges, or refunds will be provided.
By purchasing digital products, you acknowledge that Aquavra has disclosed this policy clearly before sale.
Intellectual Property
All content on the website, including text, graphics, images, logos, and software, is the property of Aquavra or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works without prior written consent.
Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Interfere with or disrupt the website’s functionality.
- Attempt to gain unauthorized access to our systems or accounts.
- Use automated systems to scrape, copy, or collect data from the website without our express consent.
Limitation of Liability
To the maximum extent permitted by law, Aquavra shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of the website or products.
- Delays or failures in delivery caused by third parties, including shipping carriers or customs.
- Any inaccuracies in product descriptions, images, or pricing.
Indemnification
You agree to indemnify and hold harmless Aquavra, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your violation of these Terms or your use of the website.
Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa, without regard to conflict of law principles. International customers may have additional rights under their local consumer protection laws.
Changes to Terms
Aquavra may update these Terms at any time. The updated Terms will be posted on the website with the effective date indicated. Continued use of the website constitutes acceptance of the revised Terms.
Contact
For questions or concerns regarding these Terms or your use of Aquavra, please contact us at: